Pricing, Pickup and Delivery
How much does it cost to get my items out of storage?
We make your stuff as accessible as possible.
Is there a minimum payment term?
Yes the minimum payment term is 3 months. You can receive your items back before the three month period has ended but you'll still be charged for the minimum term of three months.
When will I get my first bill?
Your first bill for storage is charged on the day of your first pick-up. Your storage subscription officially begins on the day of your initial pick-up.
How does Jubel Moving & Storage Handle Billing?
Billing is automatic so you don't have to worry about it. Your first payment is due on the day of your initial pick-up. Your second payment will be due 30 days after your first pick-up date.
How can I update my billing information?
Send us an email and we will take care of it for you.
How Does How does the storage pick-up work?Off Site SEO Work?
We meet you at your location with a team and a van. We will make sure each item is securely packed before loading it in our truck.
How much is it to pickup previously delivered items?
Pickups of previously delivered items are a flat rate of $25.
Can you pick up my stuff today? Tomorrow?
If you need a pick-up urgently send us an email. Keep in mind that we schedule storage pick-ups on a first-come, first-served basis. We typically ask that you give us a two day heads up before scheduling a pickup, however, if we have an open slot we will do our best to fit you in.
What if I want to pick up my stuff?
Not a problem! Give us a call or send us an email and we will schedule a final pick up date.
Boxes & Packing, Security & Protection
Do I need to have my items packed before Jubel Moving & Storage arrives?
Yes! This makes sure everything runs smoothly. Everything that can fit in a box must be in a box upon arrival. We are there to help you move your items but packing should be done ahead of time. If your items are not packed before the crew arrives you may be subjected to a $65 added labor fee.
Can I pack my items in garbage bags, duffel bags or shopping bags?
We prefer boxes or plastic bins, but we do make exceptions. Remember you are responsible for securely packing your items.
Can I store furniture?
Absolutely! All we ask it that you protect the furniture appropriately and that you request a Two Person Moving team if any of your items are over 50 lbs. The moving crew will wrap your furniture pieces in moving blankets upon request.
Will Jubel Moving & Storage wait for me while I pack my boxes?
No. All packing must be done ahead of time. If you are still packing we will reschedule your appointment and charge a cancellation fee of $55.
Is there a cancelation fee?
Yes. To keep our service running smoothly we ask that you give us 1 days notice before canceling any pickup or delivery. Pickup cancellations are $35. Delivery cancelation fees are $35.
How do I know my stuff is in good hands?
Our business is built on trust. We pick-up, store, and return the things you love. Family photo albums, holiday decorations, and your favorite clothes are irreplaceable and it's our responsibility to treat these treasures carefully. To that end we have several safeguards in place: "We guarantee what we can see" When Jubel Moving & Storage picks up the items you are storing we take our own pictures so that we have a record of what was stored and to verify that every item you store with us is returned safely. Note: we can not insure the contents of a box. You are responsible for securely packing your items. This helps protect us from insurance fraud. Rigorous Recruiting Process Jubel Moving & Storage performs background checks, and uses a thorough interview process to make sure that our team is made up of people who are honest, hardworking, and focused on great customer service. Limited Security Warranty Policy Jubel Moving & Storage will reimburse you for loss or damage to your Goods that were properly packed in Storage Boxes that have been damaged or lost while in our possession. Please review our Limited Security Warranty Policy for complete details.
Are my items stored in a secure warehouse?
Yes. Jubel Moving & Storage stores your items in commercial warehouses with 24/7 security. Only authorized personnel are allowed near stored items, our warehouses are closed to the public.
What is the policy if one of my items is damaged or lost?
How do you protect my credit card information?
All credit cards are processed with Square which guarantees the safety of your credit card information.