Frequently Asked Questions

We make your stuff as accessible as possible.

Yes the minimum payment term is 3 months. You can receive your items back before the three month period has ended but you'll still be charged for the minimum term of three months.

Your first bill for storage is charged on the day of your first pick-up. Your storage subscription officially begins on the day of your initial pick-up.

Billing is automatic so you don't have to worry about it. Your first payment is due on the day of your initial pick-up. Your second payment will be due 30 days after your first pick-up date.

Send us an email and we will take care of it for you.

We meet you at your location with a team and a van. We will make sure each item is securely packed before loading it in our truck.

Pickups of previously delivered items are a flat rate of $25.

If you need a pick-up urgently send us an email. Keep in mind that we schedule storage pick-ups on a first-come, first-served basis. We typically ask that you give us a two day heads up before scheduling a pickup, however, if we have an open slot we will do our best to fit you in.

Not a problem! Give us a call or send us an email and we will schedule a final pick up date.

Yes! This makes sure everything runs smoothly. Everything that can fit in a box must be in a box upon arrival. We are there to help you move your items but packing should be done ahead of time. If your items are not packed before the crew arrives you may be subjected to a $65 added labor fee.

We prefer boxes or plastic bins, but we do make exceptions. Remember you are responsible for securely packing your items.

Absolutely! All we ask it that you protect the furniture appropriately and that you request a Two Person Moving team if any of your items are over 50 lbs. The moving crew will wrap your furniture pieces in moving blankets upon request.

No. All packing must be done ahead of time. If you are still packing we will reschedule your appointment and charge a cancellation fee of $55.

Yes. To keep our service running smoothly we ask that you give us 1 days notice before canceling any pickup or delivery. Pickup cancellations are $35. Delivery cancelation fees are $35.

Our business is built on trust. We pick-up, store, and return the things you love. Family photo albums, holiday decorations, and your favorite clothes are irreplaceable and it's our responsibility to treat these treasures carefully. To that end we have several safeguards in place: "We guarantee what we can see" When Jubel Moving Company & Junk Removal picks up the items you are storing we take our own pictures so that we have a record of what was stored and to verify that every item you store with us is returned safely. Note: we can not insure the contents of a box. You are responsible for securely packing your items. This helps protect us from insurance fraud. Rigorous Recruiting Process Jubel Moving Company & Junk Removal performs background checks, and uses a thorough interview process to make sure that our team is made up of people who are honest, hardworking, and focused on great customer service. Limited Security Warranty Policy Jubel Moving Company & Junk Removal will reimburse you for loss or damage to your Goods that were properly packed in Storage Boxes that have been damaged or lost while in our possession. Please review our Limited Security Warranty Policy for complete details.

Yes. Jubel Moving Company & Junk Removal stores your items in commercial warehouses with 24/7 security. Only authorized personnel are allowed near stored items, our warehouses are closed to the public.

The safety and security of your items is our top priority. That's why our storage specialists ensure that everything is photographed and packed properly before loading the truck. Also, Jubel Moving Company & Junk Removal provides all customers with a Limited Security Warranty Policy. Jubel Moving Company & Junk Removal is not responsible for items that are damaged because they were improperly packed. Please review our Limited Security Warranty Policy and Terms of Use for detailed information about how we safeguard your treasured possessions.

All credit cards are processed with Square which guarantees the safety of your credit card information.